Customer reviews

What our customers say

4.7
Based on 21 reviews

All 21 reviews

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Absolute lifesaver for our China trip

We had no idea how to book train tickets in China as foreigners. This site made it so simple — searched the route, paid in USD, and had our e-tickets within a few hours. The Beijing–Shanghai G train was incredible. Will use again.

James W.

🇦🇺 Australia

June 2026

Funktioniert einwandfrei

Haben damit vier Strecken in China gebucht — Peking nach Shanghai, dann weiter nach Chengdu. Alles hat reibungslos funktioniert. Die Tickets kamen schnell per E-Mail und das Einsteigen am Bahnhof war kein Problem. Sehr empfehlenswert für deutschsprachige Reisende.

Lars B.

🇩🇪 Germany

June 2026

Solid service, minor price premium

Booked Guangzhou to Shenzhen for the day. The service fee is noticeable but honestly the time saved vs. figuring out 12306 from scratch is easily worth it. Would have taken me hours — this took 5 minutes.

Tom V.

🇳🇱 Netherlands

June 2026

Easy booking, fast delivery

Booked Shanghai Hongqiao to Hangzhou for a day trip. Tickets arrived by email in under an hour. Station pickup was seamless — just showed passport at the machine. Highly recommend to anyone nervous about navigating 12306.

Sophie M.

🇫🇷 France

May 2026

Excellent — made China travel so easy

Was travelling solo from Beijing to Xi'an and was worried about booking without a Chinese phone number. This site sorted everything. Paid by card, got the ticket details fast, and the instructions for passport boarding were clear. Brilliant.

Priya S.

🇮🇳 India

May 2026

Perfecta experiencia

Viajando por primera vez en China y sin saber nada de mandarín, esta página fue una salvación total. Reservé Shanghai a Hangzhou en 5 minutos, pagué con tarjeta sin problemas y el boleto llegó rápido. Los trenes de alta velocidad en China son impresionantes.

Carlos R.

🇲🇽 Mexico

May 2026

Best way to travel China

Used this service three times across a two-week China trip. Suzhou, Xi'an, Chengdu — all booked effortlessly. Support replied within hours when I had a question about seat selection. The high-speed trains themselves are stunning.

Daniel O.

🇬🇧 United Kingdom

April 2026

Good service, would use again

Booked Beijing to Shanghai for two people. Process was straightforward and ticket arrived quickly. I did email support with a question about seat classes and got a reply within a few hours which was reassuring. Happy with the overall experience.

Anna K.

🇵🇱 Poland

April 2026

Simple, rapide, efficace

On a pris le train de Chengdu à Chongqing avec cette appli. Réservation faite en dix minutes, billet reçu par mail très rapidement. À la gare, juste le passeport et ça roule. Le service est un peu plus cher qu'en direct mais franchement, ça vaut le coup.

Léa D.

🇧🇪 Belgium

April 2026

Very convenient for non-Chinese speakers

I speak some Mandarin but still found 12306 confusing. This platform is much cleaner and fully in English. Prices are slightly higher than booking direct but the convenience is worth every penny.

Yuki T.

🇯🇵 Japan

March 2026

Worked perfectly for our family trip

Booked 4 tickets for Beijing to Shanghai — two adults, two kids. The site handled everything clearly. Kids' pricing was shown upfront. Tickets came fast and the whole boarding process at Beijing South was simpler than I expected. Great service.

Michael C.

🇨🇦 Canada

March 2026

Good but took longer than expected

Tickets eventually came through and the trip itself was great. My only issue was that confirmation took around 6 hours which had me a bit nervous. Would have appreciated a clearer update during that wait. The product itself is fine though — trains in China are genuinely impressive.

Björn H.

🇸🇪 Sweden

March 2026

Smooth experience from start to finish

First time in China and was intimidated by the train system. A friend recommended this site — it worked perfectly. The confirmation email had clear instructions on how to collect the ticket. No stress at all.

Maria G.

🇺🇸 United States

February 2026

中国の新幹線予約に最適

中国の高速鉄道を何度か利用しましたが、12306での外国人対応が難しく、このサービスを使い始めました。上海から北京まで予約しましたが、手続きが非常にスムーズで、チケットもすぐ届きました。料金は少し高めですが、手間を考えると十分な価値があります。

Kenji M.

🇯🇵 Japan

February 2026

Wonderful service — no hassle at all

Travelling China with family and had no idea how to get train tickets. Found this website and it was incredibly straightforward. Paid in USD, tickets arrived by email, and at the station everything worked without any problems. Would strongly recommend to anyone from the Gulf travelling in China.

Fatima Al-H.

🇦🇪 UAE

January 2026

Practical and reliable

Used this for the Shanghai to Nanjing route. The interface is clean and booking took no time at all. I'd say the service fee is on the high side for a short route, but for longer journeys it's absolutely worth it to avoid the stress of 12306.

Isabelle N.

🇨🇭 Switzerland

January 2026

Finalmente si riesce a prenotare!

Provare a prenotare i treni cinesi da soli è un'impresa — 12306 non accetta carte straniere e l'interfaccia è tutta in cinese. Questo sito ha risolto tutto in pochi minuti. Ho preso il treno da Pechino a Xi'an senza il minimo problema. Lo consiglio vivamente.

Roberto F.

🇮🇹 Italy

December 2025

Hassle-free from booking to boarding

Came to China for a week and used this for three separate legs. The tickets consistently arrived within an hour. Boarding with passport only was smooth at every station — Shanghai, Suzhou, Hangzhou. Far less stressful than I expected Chinese train travel to be.

Sarah L.

🇸🇬 Singapore

December 2025

Reliable — small fee worth it

Booked Beijing to Chengdu — long journey but the business class seat made it comfortable. Service fee was about $15 on top which felt fair for a premium route. Ticket came through in a couple of hours. Would use again without hesitation.

Erik J.

🇩🇰 Denmark

November 2025

Couldn't have done it without this

As a South African passport holder I had zero options on 12306 — it kept rejecting my details. Found this site and it solved the problem immediately. Booked Guangzhou to Shenzhen, paid by Mastercard, collected ticket at the station. Genuinely made my trip so much easier.

Amelia T.

🇿🇦 South Africa

November 2025

Service impeccable pour les voyageurs étrangers

J'ai utilisé ce service pour réserver un trajet Shanghai-Pékin en première classe. Le processus de réservation est clair, le paiement sans friction, et le billet est arrivé rapidement. À la gare, retrait du billet en moins de deux minutes avec le passeport. Je recommande sans hésitation.

Guillaume P.

🇫🇷 France

October 2025

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